Digitalisation: Unblocking Digital Constipation


How Digitalisation can drive your business forward

While many IT companies are still grappling with finding their niche in the new “cloud first” world, technology advancements are not sitting idly by waiting for them to catch up and depress the pause button when they feel they are now ready for the next thing. Blockchain, IoT, AI, Machine Learning and Deep Learning are heading up the crest of the hype curve towards digitalisation, and customers are looking how to capitalise on these new technologies to create their competitive advantage

Gartner has warned of the coming of the bimodal IT model for a few years now. Yet many IT companies are struggling to choose which mode they are deciding to play in. For those new to the concept, “Mode 1” is the traditional IT role, where the IT supplier or the IT department provided hardware and software for the business to do their necessary day-to-day functioning. One can look at this as ensuring there is networking, computing power, storage, backup etc. “Mode 2” is where IT provides the competitive advantage. It could be an app, it could be a redesign of internal systems that speeds up the dealing with customers, really anything that redefines how that company does business using IT services. Many companies are crying for these services. They need assistance in this process that has become dubbed as the “Digitalisation Age” or the fourth Industrial Revolution.[/vc_column_text][vc_single_image image="18157" img_size="full" alignment="center"][vc_column_text]

Many IT companies ask where to start on this journey. My answer with them is to start with themselves. Have they looked at their own business? Have they started the journey of their own digitalisation? Often this requires bringing a consultant into the business as digital optimisation is difficult to do when one is in the system. It is also about the time constraints that occur when one is working “in the business”. You need someone with the time and objective of working “on the business” in order to successfully make this transition. This person needs to act as the un-blocker, the person who will get things moving smoothly and ensure that there is continuous advancement in the process. Don’t fall in to the trap of thinking you can add the task of digital transformation to someone’s agenda who is focussed on the daily running of the business. You will quickly find yourself in a position of moving from digital transformation to digital constipation.

If you are that person who has been given the task of moving your company forward. I would encourage you to think ahead to the hype technologies of Blockchain, AI, and IOT and how these will be incorporated into your strategy in the next few years, as well as how your customers may utilise these technologies. Focussing on these cutting edge technologies achieves two things. Firstly, it makes the first stages of digitalisation seem less daunting, and moving to cloud is a no brainer and a necessity. Secondly, it gives you an endgame that will assist your customers and position you and your company as forward thinking, and future proofing your company.

When is the best time to start? Yesterday, but as time travel is not yet possible, I would go with now. Get the necessary assistance and start your digital journey. Keep the process flowing and avoid the negativity that can cause digital constipation. Looking forward to seeing you in the clouds.[/vc_column_text][rd_line width="600" line_pos="center" margin_top="" margin_bottom="20"][vc_row_inner][vc_column_inner width="1/4"][vc_single_image image="16838" alignment="center"][/vc_column_inner][vc_column_inner width="3/4"][vc_column_text]Kevin Derman is Director: Cloud Solutions | Technology Strategist | Business and Motivational Speaker. He is a technology and human potential evangelist, with his favourite topic being the intersection of the two topics. He holds a Masters in Science and an MBA degree from the University of Cape Town’s Graduate School of Business.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

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